• WHY HAS THE TEXTURE AND/OR COLOR OF MY PRODUCT CHANGED?

  In the case of the purifying mask, the clay can sometimes dry out, especially if the lid is not properly closed, as is the case when you apply the mask to your face. But don't worry, the product is still perfectly usable. All you need to do is add a few drops of water to rewet the clay and restore its pasty texture. Any other product may unfortunately have had a problem, in which case please contact us so that we can help you.Few readers

• I HAD A REACTION AFTER USING YOUR PEELING LOTION. IS THIS NORMAL?

  It's important to note that slight redness may be normal immediately after the application of a peel containing active ingredients such as AHAs and PHAs (Alpha Hydroxy Acid and Poly Hydroxy Acid). Slight tingling may also be felt following use, as the skin is thoroughly cleansed. Peels are designed to remove dead skin cells and stimulate cell renewal, which may cause slight temporary irritation. We strongly advise you to use our day/night cream or serum afterwards, and not to apply it more thanFew readers

• HAS YOUR SKIN REACTED BADLY TO ONE OF OUR EYE CONTOUR PRODUCTS?

  We're sorry to hear that one of our products is not suitable for your skin. Although our eye contour products are formulated without allergens, fragrances or controversial ingredients, it is possible that a reaction may occur, often due to an allergy to a specific ingredient. Also, be careful not to use the product too close to the eye, as the area is delicate and the skin is thin. An application at the level of the upper cheekbone and the one below the eyebrow is sufficient for effectiveness arFew readers