MY PRODUCT ARRIVED DAMAGED, WHAT SHOULD I DO?
We're sorry to hear that your product has arrived damaged. All you have to do is take a photo of the item and contact us by chat or email (info@mycodage.com), giving us your order number and telling us whether you would like an exchange, a gift voucher or a refund. In the event of a return or exchange, you will need to make a claim within 15 days of receipt. Once we have received the item, we will send you a new one within 30 days.
Any product purchased from one of our partners or distributors must be returned to that distributor or partner.
Any product purchased from one of our partners or distributors must be returned to that distributor or partner.
Updated on: 20/11/2023
Thank you!