> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-codageparis.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I know if my order has been received?

Once your order has been confirmed, you will automatically receive a confirmation email containing the details of your purchases and your order number.

If you cannot find this email in your inbox, please check your spam folder. If you have any questions or do not receive anything within an hour, please contact our customer service team via chat, [WhatsApp](https://wa.me/33765808706), or email (info@mycodage.com), who will be pleased to assist you.